Parts Ordering & Returns
You can order by phone (toll-free, of course) or email, whichever is more convenient. Or you may find what you need at your local NLB branch.
By phone: 1-800-227-7652 Monday through Friday from 8 a.m. to 6 p.m., and Saturday from 8 a.m. until noon. (eastern time).
By e-mail: contact our parts department directly at firstname.lastname@example.org.
Expedited return authorization: click here to download an application.