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NLB Corporation

High Pressure Water Jetting, Water Blasting, High Pressure Pumps

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Branch Customer Service & Parts Associate – Day Shift – IN
Branch Customer Service & Parts Associate – Day Shift – IN
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Crown Point, IN


Branch Customer Service & Parts Associate – Day Shift – IN

NLB Corp. is the world’s leading manufacturer of high pressure water jetting equipment.  Precision engineering and manufacturing, production efficiency, and diesel engine optimization are just some of the processes that drive our technically advance products.  Our NLBelieve Culture is the fuel that drives our company.

Our Culture is our life blood.  Every Team Member is expected to practice Safety, Responsiveness, Reliability, and Efficiency.  What we build is cool equipment.  What we offer you is a future.

NLB Corp. has an immediate opening for a team-oriented, outstanding individual as a full time Customer Service/Parts Associate at our Crown Point, IN branch location.  Responsibilities and duties encompass a wide variety customer service related tasks such as processing customer orders and solving customer problems, rental fleet equipment support as well as various shipping and receiving assignments. Position requires a strong customer service attitude. Representatives must pride themselves on their professionalism, should be outgoing, personable, multi-task oriented and a good conversationalist. The ultimate goal is to provide NLB and its customers with world-class service and an attitude to go above and beyond for the customer.

The ideal candidate must have the following qualifications:

  • Must be customer service oriented.
  • Must be detail oriented.
  • Must be assertive and show initiative.
  • Must be able to meet deadlines.
  • Must be able to communicate with all levels of staff.
  • Must have good computer skills including Microsoft Word, Excel, and Outlook.
  • Must have math skills to be able to compute totals for parts credit and accessories and enter credit card charges.
  • Assembles wood crates or cardboard containers for shipping. Nails covers on wooden crates and binds containers with metal tape using strapping machine, etc.
  • Performs daily cycle counts on parts.
  • General housekeeping of parts room, showroom, and shop. Must assist in maintaining cleanliness of Company trucks and units.
  • Answers phones and directs phone calls to appropriate staff member; takes messages as required. Operate phone voice mail system and switchboard if applicable to the Branch.
  • Must be able to communicate effectively, get along with co-workers, and deal with colleagues effectively and professionally.
  • A continuous pattern of regular and prompt attendance is required.
  • Must be willing/able to work overtime with staggered start/stop times and need to work scheduled weekends and some holidays as required.
  • Must be able to lift up to 50 lbs.
  • Must have a high school diploma or GED; or two years related experience and/or training in shipping, receiving, stock and warehouse; or equivalent combination of education and experience.
  • Ability to pass Hi-Lo exam and receive a Hi-Lo license
  • Ability to be trained to operate warehouse equipment such as hand truck.
  • Minimum of two years shipping, receiving and stock and warehouse experience.

We offer competitive wages, and a comprehensive benefits package including medical, dental, vision, life insurance, disability insurance, paid vacation, paid personal time, paid holidays, 401(K) and match and much more.

Candidates meeting the above qualifications, please forward your resume and hourly wage requirements (required for consideration) in confidence to the Human Resources Department.

NLB is an Equal Opportunity Employer and a drug free workplace.

Please no phone call inquiries.

Position open until filled.




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  • Acknowledgement

    I authorize the investigation of all statements contained herein, including the investigation of statements concerning my previous employment. I certify that the information I have provided in this application is true and complete to the best of my knowledge and understand that, if I am employed, false or misleading statements on this or any other company document shall result in immediate dismissal. I authorize NLB to verify the information I have provided, including contacting the references and former employers listed above. I authorize all former employers, references, and other persons or agencies to provide to you any information they have regarding me without receiving written notice from me. I release from all liability any person, employer or agency providing information pursuant to this authorization. I waive any right to written notice by my present and former employers that disclose information about me. I agree to submit to a drug and alcohol screening test as a pre-condition to employment with NLB Corp., and understand that I will not be hired if I test positively for alcohol or a controlled substance, unless that substance is present due to a legitimate and verifiable prescription. I understand that the use of any drug or alcohol use during working hours or an appearance at work under the influence of drugs or alcohol will result in appropriate disciplinary action up to and including termination. I understand that a refusal to take a drug or alcohol test, if directed to do so by management or supervision, will also result in immediate termination. NLB Corp. reserves the right to perform random drug testing during their employment. I understand and agree that, if hired, my employment would be at will, which means that it would be for no definite period, that I retain the right to terminate my employment at any time, with or without notice and with or without cause, and that NLB Corp. retains the same right. I understand that NLB reserves the right to alter my scheduled hours at any time. I also understand that no oral or written communication, other than a written communication signed by the President of NLB Corp., may alter or modify my at will employment status with NLB Corp.. In the event that you need accommodation to complete this application, or if you need an accommodation at any time during the application process or, if hired and you need an accommodation during employment with NLB Corp., you must notify NLB Corp. in writing of the need for such accommodation within 182 days after the date you knew or reasonably should have known of the need for accommodation. The application must be complete even though the information may be contained in your resume. Filling an application provides no insurance that you will be interviewed or hired. Applications will be retained for six months, at which time they will be destroyed. A new application will be required for further consideration for vacancies.
  • Voluntary Equal Opportunity Questionare

    Various federal, state and local laws prohibit discrimination based on race, color, sex, religion, national origin, ancestry, age, disability, or marital status. NLB is an equal opportunity employer and your response to any question will not be used as a basis for discrimination, but will be judged solely on its relevance to the position you are seeking. We invite you to complete the optional self-identification fields below used for compliance with government regulations and record-keeping guidelines.
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